Harness The Power Of Open Source

It’s an exciting time to be at WhiteSource. We are building the next generation of open source security, making it safer for developers across the globe.

At WhiteSource we are building a strong, diverse team of curious,
creative people who support each other and produce innovative software products.

Help Desk Specialist

Giv’atayim, Israel

As an Help Desk Specialist, You Will

·      Oversee all IT aspects of WhiteSource local and remote offices.

·      Manage the setup of new employees, making sure that every employee is up and running 

and that their IT needs are addressed.

·       Establish a help desk policy and processes.

·      Work closely with the Security and DevOps teams.

·      Manage all IT assets, orders, stock and suppliers.

·      Writing and implementing work procedures.

 Requirements

·      Minimum 2 year of experience in support\operation teams.

·       Knowledge with IT services: G-suite, Zoom, Azure Active Directory.

·      Excellent communication skills; Team player.

·      Self-motivated and Independent.

·      Great planning and execution capabilities.

·      Good learning capabilities.

·      Project management experience.

·      Experience in Information Security – an advantage.

·      Service/Details oriented, Problem solver.

·      Knowledge of basic cloud systems, networking, and AV design is highly desired.

·      Coordination for external assigned vendors/partners.

·      Create/update documentation & delivers supportive training to End Users.

·      Ability to successfully track multiple tasks and remain positive and calm under pressure.