Last Updated: March 2021
1. WHAT PERSONAL DATA WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
When we provide the Services, we collect and receive information in several different ways. In many cases, you choose which information to provide, although some information is required for us to provide you the Services.
|Specific personal data we collect
|Why is the personal data collected and for what purposes?
|Legal basis (GDPR only, if applicable)
|Third parties with whom we share your personal data
|Consequences of not providing the personal data
|When you browse or visit the Community website|
|Cookies, analytic tools and log data
For more information, please read our Cookies Policy here: https://www.whitesourcesoftware.com/community-privacy-cookies-policy/
|For the website to function properly, including to maintain page history.
To analyze and improve your use of the website
|Legitimate interests||Google AnalyticsSalesforce||Cannot collect and store the information.
Certain website features may not be available.
|For marketing purposes||Consent||We cannot customize your website experience, or offer you additional services you may find interesting.|
|When we use the personal data of Community members (when you open a member profile and log in)|
Profile username (optional)
Profile Picture URL (optional)
Job title (optional)
Additional data, such as mailing address, may be shared by you for the purpose of your participation in the Rewards Program.
|So we can identify you as a Community member;
To provide the Services, including the Rewards Program
To communicate with the Community members
|Processing is necessary for the performance of the Services
|Cannot provide the Services
Cannot perform the Services
Cannot communicate with you
|When you commence direct communications with us|
Free Text (optional)
|To process and answer questions.
To provide support (e.g., to solve problems, bugs or issues) and handle your complaints and/or feedback.
|At your request, necessary to provide the Services to you
Legitimate interest (e.g., respond to a query sent by you)
|We will not be able to respond to your enquiry.|
Profile IP Address;
Community member’s activity on the Community website (for example, completed activities and earned points).
|All log items are recorded for diagnostics and support purposes only.||Necessary for us to provide you with the Services||You will not be able to use the Community website.|
|When we use the personal data of our service providers and our suppliers|
Business Email Address;
|To contact our service providers and suppliers
To provide the Services
|Processing is necessary for the performance of the Services to the data subject
Legitimate interest (e.g. perform the Services, send Services-related communications)
|Cannot communicate with you
Cannot perform the Services
|Marketing and lead targeting|
|In order to target you with relevant marketing campaigns by email.||Consent||Marketo
|We will not be able to improve our Website, or provide you with content and offers which may be of interest to you.|
2. PERIOD OF STORAGE OF COLLECTED INFORMATION
3. HOW WE PROTECT YOUR PERSONAL DATA
4. HOW WE SHARE YOUR PERSONAL DATA
In addition to the recipients described in the table above, we may share your personal data as follows:
For more information on the recipients of your personal data, please contact us at: [email protected].
5. INFORMATION ABOUT YOU THAT WE GET FROM THIRD-PARTIES
6. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA
7. YOUR RIGHTS; HOW TO DELETE YOUR MEMBER PROFILE
You can exercise your rights by contacting us at [email protected] Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
8. ANALYTIC TOOLS
AdRoll. This website uses a tool called AdRoll by which we may occasionally collect Community member data by placing a cookie on a the Community member’s browser for targeted advertising policies. You can opt out of receiving targeted ads served by us or on our behalf by clicking here: https://app.adroll.com/optout/safari. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won’t be used by us for the purpose of targeting ads to you. For more information regarding AdRoll’s use of data collected you can read the AdRoll Service Privacy Notice available at: https://www.nextroll.com/privacy, and the general terms governing the use of AdRoll are available at: https://www.nextroll.com/terms.
For more information regarding opting out of getting targeted, you can visit http://www.aboutads.info/ (DAA), http://optout.networkadvertising.org/?c=1 (NAI) or http://www.youronlinechoices.com/ (EDAA (Europe only)).
9. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS
10. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA LAW
11. USE BY CHILDREN
Members under 18 years of age are not eligible to participate in the Community, unless they obtained and provided WhiteSource a valid written consent from an adult or a guardian. We do not knowingly collect information from, and/or about children.
12. CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected]
In this Cookies Policy you can find out more about what Cookies are, which Cookies used on the Community website, how to control their settings and some useful links for further reading on the subject.
1. What are Cookies?
Cookies are computer files containing small amounts of information which are stored by your browser on your computer or mobile device (for example, Google Chrome or Safari) when you visit a website.
Cookies have many different functions such as making websites work, letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. You can think of Cookies as providing a so-called memory for the platform used, so that it can recognize you when you come back and respond appropriately.
2. What Type of Cookies Do We Use?
The Community website uses the following types of Cookies:
2.1 Strictly necessary Cookies: these Cookies are essential to enable you to login, navigate around and use the features of the Community website and Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Cookies. These Cookies can be used for security and integrity reasons.
2.2 Functionality Cookies: These Cookies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features.
2.3 Performance Cookies: These type of Cookies helps us to secure and maintain our services, and remember your preferences for tools found in on the Community website, so you don’t have to re-set them each time you visit.
2.4 Analytics Cookies: Every time someone interacts with the Community website, the analytics tools we use generate Cookies which can tell us whether or not you have used the Community website in the past, and provide additional information regarding how the Community visitors use the Community website (such as where visitors tend to click on the Community website). Your browser will tell us if you have these Cookies and, if you don’t, we will generate new ones. This allows us to track how many individual visitors the Community website has and how often they use the Community website.
We also set Cookies on certain other sites that we advertise on. If you receive one of those Cookies, we may use it to identify you as having visited that site if you later visit the Community website. We can then target our advertisements based on this information.
2.6 Third-party Integration Cookies: On some pages of the Community website, other organizations may also set their own Cookies. They do this to track the performance of their applications that are integrated with our Services or to customize their services for you. Because of how Cookies work, the Community website cannot access these Cookies, nor can the other organization access the data in Cookies we use on the Community website.
We, or our third-party mail service providers, may also include web beacons in e-mail messages to you in order to determine whether messages have been opened and links contained within them have been clicked.
When using the Community website, you may be directed to other websites for such activities as surveys. These websites may use their own Cookies. We do not have control over the placement of Cookies by other websites you visit, even if you are directed to them from the Community website.
We may also use web beacon or other similar Cookie technologies. When a visitor accesses the Community website, a non-identifiable notice of that visit is generated which may be processed by us or by third parties. These web beacons usually work in conjunction with Cookies. If you don’t want your Cookies information to be associated with your visits to these pages, you can set your Cookies Preferences as described below. If you turn off Cookies, web beacon and other technologies will still detect your visits to the Community website; however, they will not be associated with information otherwise stored in Cookies.
3. Setting Cookie Preferences
You consent to our Cookies if you continue to use the Community website. You can at any time change or withdraw your consent from all or some of the Cookies on the Community website using the instructions in this Cookies Policy or by changing your browser settings so that all or some of the Cookies from the Community website cannot be placed on your computer or mobile device. Important: disabling all Cookies (including essential Cookies) on the Community website may seriously cripple the user experience and other features on the website and our Services, to the point of rendering them useless.
3.1 Cookies Settings – Contact Us
By using the Community website you are agreeing to our use of all Cookies. You can at any time change or withdraw your consent for using all or part of the Cookies, by contacting us at [email protected].
3.2 Browser Settings
All modern web browsers allow you to change your Cookies settings. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. In order to understand these settings, the following links may be helpful or you can use the ‘Help’ option in your browser for more details.
Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the site not to follow its online movements. We currently do not respond to such “Do Not Track” signals.
If you have disabled one or more Cookies, we may still use information collected from Cookies prior to your disabled preference being set, however, we will stop using the disabled Cookie to collect any further information.
4. Need More Information?
If you would like to find out more about Cookies and their use on the Internet, you may find the following link useful:
5. Contact us
If you have any questions or comments about this Cookies Policy, or privacy matters generally, please contact us via email at [email protected]