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CVE-2014-1694

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Date: February 4, 2014

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Cross-Site Request Forgery (CSRF)

CWE-352

Top Fix

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): HIGH
Privileges Required (PR): NONE
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): LOW

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): MEDIUM
Authentication (AU): NONE
Confidentiality (C): PARTIAL
Integrity (I): PARTIAL
Availability (A): PARTIAL
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