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CVE-2017-16664

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Date: November 21, 2017

Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Code Injection

CWE-94

Top Fix

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Upgrade to version 3.3.20,4.0.26,5.0.24

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): LOW

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): SINGLE
Confidentiality (C): PARTIAL
Integrity (I): PARTIAL
Availability (A): PARTIAL
Additional information:

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