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CVE-2010-4767

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Date: March 18, 2011

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Input Validation

CWE-20

Top Fix

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CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): NONE
Confidentiality (C): NONE
Integrity (I): NONE
Availability (A): PARTIAL
Additional information:

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