The Company: WhiteSource helps businesses all over the world develop more secure software. We are a fast-growing company that is recognized as a market leader in the fastest growing market segment in all of security — application security. We have offices in Boston and Tel-Aviv as well as employees working from home all over the globe. WhiteSource strives for a great culture that is employee-centric, inclusive, and engaging. WhiteSource is a company that lives by its values:
- We are Passionate about excellence
- We see the world from the Customer Perspective
- We are Better Together
WhiteSource is seeking a skillful Commercial Renewals Account Manager to be a part of sales activity in the US. The commercial Renewals Account Manager is responsible calling on an existing WhiteSource customer base. With the goal to reducing churn, upselling and cross selling.
Location: Eastern United States (Home Office)
Responsibilities:
- Ownership of subscription renewal process and cadence with existing customers
- Meet and exceed renewal targets each quarter
- Identify upsell opportunities and maximize the customers’ lifetime value
- Develop strong relationships with customers, connecting with key business executives and stakeholders
- Work closely with Customer Support, Engineering, Product and Customer Success teams
- Develop a business and technical proficiency with all WhiteSource solutions
- Monitor customer satisfaction across service lines
Requirements:
- Proven work experience as an Account Manager, Key Account Manager, or Sales Account especially with mid-market accounts
- Experience managing commercial activities (RFPs, contracts, quotes, negotiations, proposals, payments, and so forth)
- Experience delivering client-focused solutions to fit customer needs
- You are passionate about growing into a career in sales and focused on self-development and excellence.
- Self-discipline, focus, and strong time management skills
- Demonstrated ability to work cross-functionally within a team-oriented environment
- Dynamic, high energy, very strong verbal communication and presentation skills
- Excellent written and verbal communication and presentation skills
- Experience selling B2B SaaS solutions preferred
- Bachelors’ degree in a related field
The Benefits: WhiteSource lives out its employee-centric culture by providing comprehensive benefits to its employees:
- Affordable Health Insurances (8 plans to choose from), Dental and Vision
- Generous PTO
- 401k with company match
- Equity
- Paid Parental Leave
- Monthly Work from Home Allowance
WhiteSource is an EEO Employer.